Updates
International Shipping Updates
Dear International Customers,
You may now ship from our store using DHL Express. We are removing the option of USPS First Class International for most countries. Over the past couple of months, multiple customers have reported issues with their USPS International packages being severely delayed. To better prevent such issues, we are moving forward with DHL as your shipping carrier. Please note that we do not pre-pay any import duties/fees owed – reach out to us and we can help you estimate what may be owed in advance.
Canada / Mexico: USPS First Class International is still offered, since the majority of customers have reported their packages arriving within a somewhat reasonable timeframe. For more consistent shipping times however, we still recommend DHL Express.
United Kingdom: USPS First Class International is still offered, since the majority of customers are surprisingly receiving their packages fairly quickly. If we begin receiving reports otherwise, we will adjust accordingly.
Germany: USPS First Class International is still offered, since the majority of customers have reported their packages arriving within a somewhat reasonable timeframe. Please note that there have been some reports of packages being delayed in German customs, and you may need to reach out to your local post office for more information. For more consistent shipping times, we still recommend DHL Express.
Australia / New Zealand: DHL Express is recommended, but we offer Asendia as a slower, more economical alternative.
All other international countries: USPS is either not recommended or has been removed as a shipping option on our store. Please select DHL Express.
We are always trying our best to ensure thockpop provides the best online shopping experience we can possibly deliver. However, once a package leaves our facility, there’s not much we can do about potential transit delays. We sincerely hope these updated shipping options will help!
Happy thocking,
Newman